Terms & Conditions

Last updated on 23 April 2024

Last updated on 23 April 2024

Last updated on 23 April 2024

At Fractify, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our app.

By accessing or using Fractify, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information to provide you with a secure and personalized investment experience.
This may include:

  • Personal Information: Name, email address, phone number, and identity verification details (such as ID or passport for KYC compliance).

  • Financial Information: Payment details, transaction history, and wallet addresses when investing through the platform.

  • Technical Information: Device data, browser type, IP address, location data, and cookies to improve functionality and security.

  • Usage Information: How you interact with our website or app, including pages visited, buttons clicked, and investment activity.

2. How We Use Your Information

Fractify uses collected information for legitimate business purposes, including:

  • To create and manage your account.

  • To verify your identity and comply with legal and regulatory obligations (e.g., anti-money laundering).

  • To process investments, payments, and distributions.

  • To improve our platform’s functionality, performance, and user experience.

  • To send you relevant updates, marketing materials, or investment notifications (you may opt out anytime).

  • To ensure platform security and prevent fraud or unauthorized activity.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information under one or more of the following lawful bases:

  • Your consent;

  • To fulfill contractual obligations;

  • To comply with legal requirements;

  • For our legitimate business interests, such as improving services or preventing fraud.

4. Data Sharing and Disclosure

We do not sell your personal data.
We may share limited information only with:

  • Service providers who help operate our platform (e.g., payment processors, hosting services, KYC/AML verification partners).

  • Legal authorities if required to comply with laws or respond to lawful requests.

  • Business partners or affiliates involved in legitimate operational support under confidentiality agreements.

All third parties are contractually obligated to protect your data and use it solely for the purpose for which it was shared.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax and anti-fraud regulations).
When no longer needed, your data will be securely deleted or anonymized.

6. Data Security

Fractify implements strict technical and organizational measures to safeguard your information, including:

  • End-to-end encryption for data transmission.

  • Secure cloud storage and multi-layer authentication.

  • Regular security audits and compliance checks.

While we strive to protect your data, no online system is completely secure. You use the platform at your own risk.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Request data portability.

  • Object to or restrict processing.

To exercise any of these rights, please contact us at privacy@fractify.com.

8. Cookies and Tracking

Fractify uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and personalize content.
You can manage cookie preferences in your browser settings or opt out through our cookie consent tool.

9. International Transfers

Your data may be processed in countries outside your residence, including regions with different data protection laws.
We ensure all international transfers comply with applicable legal safeguards such as Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Fractify is not intended for individuals under 18 years of age.
We do not knowingly collect or process data from minors. If we discover that a child has provided personal information, it will be promptly deleted.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect new features, regulatory changes, or business practices.
Revised versions will include an updated “Last Updated” date and will take effect immediately upon posting.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact:

Fractify Legal Department
📧 privacy@fractify.com
🌐 www.fractify.com

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